Norwegian Cruise Line

Cruise Line
Caribbean and Central America
Europe
North America
starstarstarstarstar
4 reviews

A favorite of 197 travel agents

Norwegian Cruise Line is an excellent option for those clients who are looking for a relaxed and laidback experience. The cruise line has mastered the art of casual fun. They offer everything from casual dining to onboard entertainment that includes bowling alleys, outdoor nightclubs, and gourmet beer bars. The newest vessels are the larger ships with more entertainment and fun decor. These fun megaships are some of the most entertaining on the sea. The cruise line travels to the Caribbean, the Bahamas, the Panama Canal, Alaska, the Mexican Riviera, Bermuda, Hawaii, Canada, New England, South America, and Europe.

Passengers on Norwegian cruises are usually younger and more active than those on some other cruise lines. The cruise line appeals to people between the ages of 25 and 60. It's also popular with honeymooners and families that have kids. Fares are significantly lower for kids under the age of 2.

Service onboard is usually good and the staff is friendly and eager to please. The cruise line is usually well received and staff go out of their way to make sure passengers have a personalized and unique experience while they are onboard.
Norwegian Cruise Line University

Norwegian Cruise Line University is the company's training program for travel agents. The program is designed to be fun and interactive, and helps travel agents fully understand the policies, systems, and options available through this cruise line. Travel agents can take courses that will earn them CLIA credits. They have the ability to earn up to 15 credits toward ACC and MCC certification. They can also become certified in NCL's Freestyle Cruising and get the latest information on NCL cruises. The program is a great opportunity for travel agents to exchange tips on selling these cruises, compare stories and learn from other's successes. Travel agents can also learn from watching the many videos and blog posts available online.

The goal, when developing NCL University was to set up a valuable resource where travel agents would have access to all kinds of information, 24/7. It also is an interactive activity, so agents can benefit from the experience of others. Travel agents also have the opportunity to interact with classmates and NCL executives through blogging, chatting and networking.

Features available through NCL University include a personalized dashboard with immediate access to alerts about NCL and NCL University sales and F3 updates. There is freestyle 2.0 information, A2A, a social networking feature so travel agents can interact and a campus store where agents can buy NCL gear with campus bucks. Campus bucks are earned throughout the certification process.
Norwegian Marketing Headquarters

The Norwegian Marketing Headquarters is a portal designed specifically for travel agents by NCL. It is developed to be a one-stop-shop for everything agents may need to promote and sell these cruises. Within the portal, agents are able to customize emails, banner ads, and social media messages which can be distributed through Facebook or Twitter. Information is also available regarding itineraries, guides, maps, pricing and Freestyle dining. All of this information is at your fingertips and just a quick click away. There are templates available so agents can customize marketing items such as group promotions or ongoing deals. Travel agents can use the predesigned templates, but add in their own information such as group pricing and amenities. All of the marketing tools an agent may need are easy to find and use. The portal is straightforward to use. Everything is free and tools are constantly being upgraded and improved. Travel agents must first register with NCL to access the marketing headquarters.

The portal is designed as part of the company's "Partners First" initiative. Through this initiative, NCL has provided funds to develop tools that will help their travel partners better market and sell their cruises. Projects that are funded through the initiative include new, customizable marketing tools such as the marketing headquarters, programs that provide marketing support to travel partners, and efforts to improve communication between NCL and their travel partners.
NCL's Freestyle Cruising

NCL's Freestyle Cruising options set it apart from many cruise lines. Through the program, passengers can enjoy a wide range of complimentary dining options. There is no additional fee for these choices, and the flexibility means that each passenger can enjoy the cruise on their own schedule. Freestyle dining means there are no set dining times, no assigned tables, and a casual dress code so passengers have the freedom to choose when and where they eat. There are also more restaurant options available so passengers can eat during off hours whenever they're hungry.

Freestyle cruising also means that there are entertainment options for everybody. Onboard entertainment includes Broadway shows, adult only dance clubs that are open late into the night, and supervised activities for kids and teens. There are pools with slides, Wii games on large two-story screens, impressive fitness centers, large spas, wine tastings, and programs designed specifically for all different age groups. There's also the ever popular casino on board where passengers can press their luck at any number of games.

Accommodations also come in a variety of options, giving each passenger their own personalized experience. Guests can choose from a greater diversity of options. There is everything from studios that are designed for solo travelers to large two, bedroom family suites. There's also a larger number of rooms with balconies and oceanviews, so your clients can cruise in style.


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Norwegian Cruise Line
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